"Download Links Expired" Error message

- If you have just purchased the library:

This message can appear on rare occasions - please contact us by clicking the button below. We'll update the links manually, and get you downloading asap!

- If you have purchased the library more than a week ago but have not yet downloaded:

Sorry, but the download links only remain active for seven days (due to security considerations), please contact us and will reset them for another seven days. 

 - If you've had the library for a while and need to re-download:

For your convenience we always recommend making a backup copy of the entire "Cinematic Studio XXXXX"  folder to an external / backup HD for quick and easy re-installation in the future. If you do need to re-download, it's no problem - we can manually reactivate your links and re-send the download instruction emails. However after the first reset this will incur $7.50 fee to cover bandwidth and admin costs. 

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