FAQ
- Do you have a demo, trial or free version?
- Why can't I hear sound/ there is no sound coming out
- Can I use the libraries with notation programs?
- Do you have a mailing list?
- VEPRO garbled GUI issue
- Where can I find the manual?
- Trills not working
- I'm new to Kontakt
- When will Percussion be released?
- Can I get a refund?
- "Disk Full" error message
- Minimum system requirements
- How do I apply for an educational discount?
- Do prices include tax (VAT)?
- Do you have sales?
- Can I get the library on DVD
- Do you have upgrade, cross-grade or loyalty discounts?
- I'm a teacher / student, can I get an educational discount?
- Can I pay with PayPal?
- Where can I enter my VAT ID number?
- I need an invoice for my purchase
- What is the difference between Cinematic Strings 2 (CS2) and Cinematic Studio Strings (CSS)?
- Why does CSS Disappear from Kontakt every time I open a new or existing project in my sequencer, or when I reload my DAW?
- Can I be a beta tester / demo writer for any of your new libraries?
- Help, I have a question and I need an answer
- How do I customize my Help Center?